![]() ![]() Made reservations at The Chophouse Block on multiple occasions, waited 2 hours upon arrival and was told by staff we didn’t have reservations and no seats were available! $200 for a table of two, food was OK but not very impressive. ![]() When we asked them to make our stay better and accommodate us for being woken up in the middle of the night we were offered a $15 play card at the hotel! Why would someone want a $15 play card when they are checking out? Bell boys beg for tips and carry on about tips being there only way to make money & asked us to “TREAT HIM GOOD”. Alarms going off at 1:30AM and didn’t stop until 2:00AM, guests sitting in lobby with young children at this time during FALSE alarms going off, harassing security. where do I begin? Worst experience ever!!!!! Customer Service is terrible, rude, and does not accommodate guests.
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